Credilink - Intermediação de Crédito Lda, with NIPC 515 700 738 and Head Office at Rua de Camões 219, 3ºD, 4000-145 Porto, is an entity legally registered with the Bank of Portugal, with number 5976 and carries out Credit Broker services in accordance with the requirements established by DL 81-C/2017 of July 7. This page complies with Article 53(1) of the Portuguese Securities Code.
Contacts for the exercise of the activity
For matters related to the activity of credit intermediation in Mainland Portugal you may contact João Ferreira, through the contacts, every working day between 9 am and 6 pm:
Email - firstname.lastname@example.org
Telephone - 220931683
Head Office - Rua de Camões, 219, 3ºD - 4000-145 Porto
Public Service Address - Rua de Camões, 219, 3ºD - 4000-145 Porto
While acting exclusively as a credit intermediary, Credilink's activity is subject to supervision by the Bank of Portugal. Credilink is registered with Banco de Portugal, with registration number 0005976, verifiable by following the link https://www.bportugal.pt/intermediariocreditofar/credilink-intermediacao-de-credito-lda
Credilink is registered as a Binding Credit Intermediary. Credilink does not grant credit, its activity is exclusively the credit brokerage with the financial institutions with whom it has a binding contract.
Identification of the Lenders with whom it has a binding contract:
BANCO CTT, SA
BANKINTER, SA - BRANCH IN PORTUGAL
NOVO BANCO, SA
BANCO BPI, SA
BANCO SANTANDER TOTTA, SA
CAIXA GERAL DE DEPÓSITOS, SA
UCI – UNIÃO DE CRÉDITOS IMOBILIÁRIOS (SUCURSAL PORTUGAL)
Credit Intermediation Services
Credilink is registered to provide the following credit intermediation services
- Submission of proposals for credit agreements to consumers;
- Advisory services in connection with the above mentioned credit agreements.
Credilink is prohibited from receiving or delivering any amounts related to the formation, execution and early performance of credit agreements, as per article 46 of RJIC. The Credit Brokerage services provided by Credilink are free of charge for its clients. However, Credilink is remunerated by the financial institutions with whom it has a relationship.
Mortgage Credit - Insurer that guarantees civil liability for mortgage credit activity - Hiscox S.A., Portuguese Branch, Policy nº 2520038 valid from 01/06/2021 until 31/05/2022;
Consumer Credit - Entity that guarantees civil liability for consumer credit activity - Hiscox S.A., Branch Office in Portugal, Policy nº 2520039 valid from 01/06/2021 until 31/05/2022.
Presentation of Complaints
If you have any complaint related to the credit intermediation service, you can use the following tools:
- Credilink - by email to email@example.com or in person at the public service address;
- Electronic Complaints Book;
- Banco de Portugal - using the contacts on the website www.bportugal.pt;
- Oporto Consumer Conflict Arbitration Center.